Hotel Spring Wood | Hotels in Mussoorie

Very Comfortable stay and Tasty food, great Service by the Staff, and Thank you Sunil Chaudhary Sir(Manager), for great support. Rooms:5 Service:5 Location:5

We stayed at this hotel for two nights and had a wonderful experience. The location is surrounded by nature, providing a peaceful and serene atmosphere. Both breakfast and dinner were excellent, and the entire staff was extremely courteous and helpful. Overall, it was a very pleasant stay, and we highly recommend this hotel. Rooms:5 Service:5 Location:5

*Realy bad Service* I am staying at spring wood room no. 101, on 4 January 2024, but you don't believe, the staff is very coprative, but what will you do with copration if you didn't get service on time... I ordered water at the time of 9:15 pm but still (8:24 am) no one came to give water...
And second thing about toilets no proper water management, no proper cleaning, no proper house keeping, still there is cleaning not done ... Toilet seat cover is broken.. Not availability of body wash... Not bathing shampoo... Actually if you will come here, then you face very diaponting situation.. And about location so... It is not realy bad. But you have to do exercise to go there because it is so down from road side..... Rooms:3 Service:1 Location:2

It was great experience... The room view was so beautiful!! Rooms:5 Service:5 Location:5

A very nice experience overall—food, people, view—everything was a 10 out of 10! The property manager was very helpful, and the staff was also extremely supportive. Rooms:5 Service:5 Location:5

The room was nice and clean and the management was good . Rooms:5 Service:5 Location:5

The hotel service was 10/10. Staff was very friendly and the food served was amazing. Highly recommended, away from thr hustle bustle of the main city of Mussoorie. Rooms:5 Service:5 Location:5

Hotel spring wood so beautiful all staff very good Rooms:5 Service:5 Location:5

Very good service Rooms:5 Service:5 Location:5

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I recently had the pleasure of staying at Hotel Spring Wood, and I must say it was a wonderful experience. From the moment I arrived, the staff were friendly and welcoming, ensuring a smooth check-in process. The room was clean, comfortable, and well-equipped with all the necessary amenities.
The hotel’s location was convenient, with easy access to local attractions and restaurants. The [breakfast/dining] was excellent, with a variety of options to suit different tastes. I also enjoyed the peaceful ambiance of the hotel, making it the perfect place Rooms:5 Service:5 Location:5

Place is really excellent location for best view of nature. It's little interior Rooms:5 Service:5 Location:5

Dear Guest,
Thank you for your positive feedback and perfect ratings! We’re delighted to … More Rooms:null Service:null Location:null

The service was very good and rooms were neat and clean. Had the best stay🙃 Rooms:5 Service:5 Location:5

Good Stay Rooms:5 Service:5 Location:5

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Awesome hospitality Rooms:5 Service:5 Location:4

Samrin behaviour is very good. But hot water was not available , so we can’t not bath from last two days… Rooms:5 Service:5 Location:5

Terrible Experience – Avoid at All Costs

Our two-night stay at this hotel in Mussoorie was a disaster. Basic amenities were missing, and the service was appalling.

There was no electricity on the first morning, leaving us without warm water in freezing weather. The staff offered no explanation or alternatives, showing complete indifference to guest needs. Room service was non-existent—requests for drinking water were ignored, and essentials like bottled water were charged extra despite being part of the package.

The location is another problem. Guests must walk a considerable distance from the main road, with no assistance for luggage, making it highly inconvenient for families or elderly travelers. The staff's unprofessional and apathetic attitude worsened the experience, as they showed no interest in resolving issues.
This hotel is poorly managed, lacks basic facilities, and offers terrible customer service. Avoid staying here; there are far better options in Mussoorie. Rooms:1 Service:1 Location:1

Terrible Experience – Would Not Recommend

Our recent stay at this hotel in Mussoorie for two nights was a disappointing and frustrating experience. We were looking forward to a peaceful and enjoyable getaway, but the lack of basic amenities and poor service made it anything but.

To start, the first morning was a disaster. There was no electricity, which meant no warm water for a bath. For a hotel in a hill station during winter, this is unacceptable. What’s worse, there were no alternative arrangements made—no buckets of hot water or any explanation from the staff. When we inquired, the staff seemed indifferent and had no solutions to offer.

Adding to our disappointment was the complete lack of room service. On multiple occasions, we tried contacting the staff for assistance, but no one showed up. Even a simple request for drinking water was ignored, forcing us to go to the reception every time. To make matters worse, the water bottles, which should have been part of the day package, were charged separately. This kind of nickel-and-diming leaves a very bad impression.

The location of the hotel adds to the inconvenience. There is no access for vehicles, so guests are forced to walk a considerable distance from the main road to reach the property. This is especially challenging for families with children, elderly guests, or those with heavy luggage. Despite this, no help was offered to us for transporting our belongings.

What really stood out was the staff's attitude. Most of them were unresponsive and seemed uninterested in addressing guests' concerns. Whether it was about electricity, room service, or general assistance, the staff ignored our requests and failed to provide any meaningful support. This level of unprofessionalism is shocking and completely unacceptable in the hospitality industry.

Overall, the experience was a major letdown. The hotel lacks basic amenities, customer service is virtually non-existent, and the staff's apathy makes things worse. There are far better options in Mussoorie that provide comfort, convenience, and good service at similar price points.
I would not recommend this hotel to anyone and strongly advise looking elsewhere for a more pleasant stay. Rooms:2 Service:1 Location:1

We was here for the one night. It was amazing stay , beautiful view. I recommend hotel springs wood to stay in mussoorrie. Rooms:5 Service:5 Location:5

Dear Guest,
Thank you for your positive feedback and perfect ratings! We’re delighted to … More Rooms:null Service:null Location:null

Very good sarvice food is good Rooms:5 Service:5 Location:5

We had a amazing experience by staying in spring wood..the food is really amazing,room service n view from room is enjoyable! Rooms:4 Service:5 Location:4

Location is barlowganj, which 6km from main Mussoorie. Even in barlowganj, its too insode location.
Food was ok, not bad not good
Will not prefer to stay here again.
Even view was ok only, all hotel have view so don’t book juat by seeing view. Wifi was down for half of booking Rooms:3 Service:3 Location:1

Had a pleasant stay, food and room service was good, location is good.. Rooms:5 Service:5 Location:3

Nice place to stay. Rooms:4 Service:4 Location:4

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Very good sarvice Rooms:5 Service:5 Location:5

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!

Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Good experience. Very good service at room. Comfortable room , clean washroom, food was so tasty. And view is amazing from the hotel. Overall good on budget. Rooms:5 Service:5 Location:5

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!

Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

N/A Rooms:null Service:null Location:null

We visited here yesterday ,the staff is so polite and humble . dinner and brakefast is also delicious. All over this is best hotel with Every facility. as property manager mr. Sunil Chaudhary thankyou for service Rooms:5 Service:5 Location:5

Amazing stay totally worth it. Each and every service is very good and amazing Rooms:5 Service:5 Location:5

Nice place , good services Rooms:5 Service:4 Location:3

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Location is very beautiful and has full mountain view. Rooms:5 Service:5 Location:5

Hospitality was awesome.
All staff behavior is too good. Special thanks to Mr. Sunil chaudhary... Rooms:5 Service:5 Location:5

Dear Guest,

Thank you for sharing your feedback. We sincerely apologize for the challenges you faced during your stay at Hotel Spring Wood. Your comments about the service and location have been noted and we are genuinely sorry that we did not meet your expectations.

We take all guest feedback seriously and will work on improving the areas you mentioned, particularly in terms of service and location accessibility. If you would like to provide any additional details or suggestions, please feel free to reach out to us directly.

We hope to have the opportunity to welcome you again and provide you with a much better experience in the future.
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Rooms were spacious, neat and clean. Had a comfortable stay in winter. Highly Recommended. Rooms:5 Service:4 Location:4

Awesome location and cooperative hospitality team members, enjoyed a lot Rooms:5 Service:5 Location:5

Food quantity amd quality is so nice. Room service is very good. View from balcony is very beautiful Rooms:5 Service:4 Location:3

Best Sunset ever I Seen from hotel. Rooms:5 Service:5 Location:5

Awesome expereience. Perfect stay with a great view from the room. Excellent staff and hospitality. Rooms:5 Service:5 Location:5

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Dear Guest,

We are thrilled to hear that you had such a positive experience during your stay. It’s wonderful to know that you enjoyed the rooms, nearby activities, safety, walkability and the great food and drinks. We're glad that the beautiful view added to your experience as well.

Your kind feedback is truly appreciated and we look forward to welcoming you back for another delightful stay in the future!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null

Nice hotel and rooms, good behaviour staff and luch and dinner are so good 💯😊 please come and stay Rooms:5 Service:5 Location:5

Dear Guest,

Thank you for your positive feedback and perfect ratings! We’re delighted to know that you had a pleasant stay and appreciated our rooms service and location.

Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back on your next visit!
Team Hotel Spring Wood, Mussoorie Rooms:null Service:null Location:null