1. Information We Collect

• Contact Details: Including phone number, email address, and residential address.
• Personal Details: Name, age, nationality, and emergency contact information.
• Company Information: In the case of corporate bookings, we may require company name, GST number, and official representative name.
• Booking Details: Check-in/check-out information, preferences, payment method, and billing address.

2. Purpose of Data Collection

• To manage bookings and ensure a smooth check-in and check-out process, including express check-in/out services.
• To contact you for updates, support, or verification related to your booking.
• To issue accurate invoices and ensure our billing process is transparent and reliable.
• To offer discounts, promotions, loyalty programs, or Staybook memberships.
• To provide requested services, such as airport pickup/drop-off and travel assistance.
• To improve our services and personalize your experience.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. Your data may be shared only with trusted partners (e.g., payment gateways, hotel branches) solely for the purpose of fulfilling your reservation. All such parties are obligated to maintain the confidentiality and security of your data.

4. Data Security

We implement industry-standard security measures to protect your data. However, we are not responsible for the misuse of data due to your failure to maintain confidentiality of your login credentials.

5. Intellectual Property & Website Usage

All content available on Staybook's website, including but not limited to images, documents, and downloadable files, are owned by Staybook or used under license. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

6. Policy Updates

We reserve the right to update or modify this policy at any time without prior notice. We recommend checking this page periodically to stay informed.

7. Anti-Phishing & Communication Policy

• We never ask for sensitive information such as passwords via email, SMS, or phone.
• Our official support contact numbers include: +91-9220343123, +91-8527703312, +91-9211962749, and +91-7217676061.
• If you receive suspicious communication, do not respond or open any attachments. Report it to us immediately.

8. Your Rights

• You may request access, correction, or deletion of your data at any time.
• You may opt out of marketing communications by using the unsubscribe link or contacting us directly.
• You may request the limitation of processing or lodge a complaint with a data protection authority.

Customer Service

• Phone: +919220343123
• Email: support@staybook.in