INDUS MOUNT ROYALE | Hotels in Darjeeling

The hotel is very average one and had a stay for two days during end of May 2019.||||To start with the positives:||1. The hotel location is at the city centre||2. Neat and clean bathrooms||3. Breakfast is limited to few …

- 6 years ago on

First of all no taxi can enter the road where the hotel is situated.
The size of the room is too small. The hotel is a five floor building but the lift is not working for the last few …

- 3 years ago on

Amazing experience ! The food was very good and the room was clean . The Receptionist Anika , Sourav and Shubham were so polite,kind and lovely . A must go when roaming Darjeeling . …

- a year ago on

Recently I went to darjeeling for a small vacation with friends and family and stayed in the hotel for 2 nights. Rooms were good but what made me completely unsatisfied is servicing what I didn't expect at all. Basic room amenities was also …

- 2 years ago on

We booked 2 rooms in the first week of June 2023. They charged Rs.3800 for each room although similar rooms were charged Rs.2800 from other tourists as we came to know from the tourists staying at the hotel. Rooms were very small, damp and …

- 2 years ago on

Pathetic is the word best suited for the rooms. Full of mold and damp rooms, congested roads and filthy dirty surroundings. The building is dangerous with no safety concerns. The windows open up to a wall with drainage pipes so no …

- a year ago on

We were boarded from 26th to 29th Dec 23 in this hotel. The hotel has every modern fasilities.The service of all staffs in this hotel is satisfactory. The property manager Mr. Suman supervised all the matters efficiently and with great …

- a year ago on

Had a very nice time in the hotel. Would give excellent remarks for the room service, majorly Samir, had taken great care of us. Rooms are good, spacious with all required amenities. Kudos to the team, would expect they keep the services high always.

- a year ago on

"Hotel Mount Royale, Jalapahar, Dr Zakir Hussain Rd, Darjeeling" Five minutes walk from Darjeeling mall in front of Horse stable, is a mellow, pleasant, undeniably beautiful place to escape the hustle and bustle of the city and enjoy a few …

- a year ago on

The hotel is located at TV tower near SP Banglow which is a outskirt area. It is very far from Mall Road and you have to walk a long distance in the steep upward slope with luggages since cab also not agrees to go near the hotel. The hotel …

- a year ago on

I recently stayed at this hotel, and it was a disaster. The water pressure was so low I could barely wash my hands and most of the time water was not coming. Service was painfully slow, with only two staff members to handle everything, …

- a year ago on

The Worst and craziest Service I ever faced in the Hospitality Sector ever.
The Rooms are clean. …

- a year ago on

Worst behaviour and they are fooling me like joker !
I booked super deluxe view room for 3 days with advanced but when I arrived they …

- 11 months ago on

We stayed at room no 502. It was good but we faced problems with water, Service Telephone not working. Most of the time we had to call manager again and again to fix the water faucet so that water would come. But that guy was really hard …

- a year ago on

I recently stayed at hotel mount royale and it was a disappointing experience. The service was incredibly lacking; staff were unresponsive and seemed overwhelmed. The rooms were cramped, making it difficult to move around …

- a year ago on

I'm in this hotel with my family. Room service for drinking water, hot water, calling bell are very poor in super delux room. There were no light in the toilet & room in one of our super delux room. They are clarifying something other than …

- 9 months ago on

Horrible experience. Most 3rd class hotel in Darjeeling. There's no hot water in the toilet even a single drop. Requested several times but they didn't bother to rectify the same. Room is so small and quality of room very poor. Even you …

- a year ago on

We stayed at Mount Royale from 25th Dec to 26th Dec
Pros …

- 9 months ago on

During my recent trip to Sikkim and Darjeeling, I had the pleasure of staying at Mount Royale Hotel for the Darjeeling phase of my tour. While I initially had some difficulty finding the hotel, my frustration quickly faded when the hotel …

- 8 months ago on

Property is good. Staff behavior is good. Excellent service. 100% safety. Location is very good. Mall walking distance only 3 mints.

- 6 months ago on

The staff is doing a great service...💫
The food was extremely tasty & in a good budget...🙏 The rooms are wonderful...✨️ …

- 5 months ago on

In one word "too bad" . Everything is too bad . And the receptionist/ manager is worst, no manners. Please don't ever book in this hotel. My worst experience ever, hotel people have no manners, will make you feel too …

- 5 months ago on

Location very much congested. Lift can carry one person with luggage or two persons, that also doesn't work properly. Surroundings are not good. It is very difficult for vehicles to reach the property.

- 6 months ago on

In one word.. It was horrible.
The behaviour of staff, receptionist and manager was worst to core. First of all it's not at all a 3 star hotel. It was worst in all scenario.

- 5 months ago on

Located near the SP Office, 100m from the chourasta, besides horse stables, the lane has many options for food as well as a relaxing chair massage. The hotel has very good views from rooms and a cafe on 5th floor with great …

- 5 months ago on

We stayed in the Super Deluxe Room. Rooms are spacious and neat and clean. But service is bad. Wifi not working. Staff behaviour is not good.

- 5 months ago on

Good food, Good View, Good stuff behaviour, Very Good Service & not the list the sunrise view is so clear

- a month ago on

It was a good stay with good hospitality with good staffs specially soma and hem was very good

- 2 months ago on

This is a nice Place to Stay . The entire staff members are very cordial and well behaved. Ready to help u in every step . The best part of this hotel is that it is just 3 minutes walk from Mall . The food is also very testy .

- 5 months ago on

I was there for 3 nights.
I have booked super dlx room but they have not provided me on check-in. After one night they have provided me one sup dlx room. …

- Edited 3 months ago on

DO NOT get this hotel if you want to save your time and money. Their service is extremely bad. Beds and closets are damp and moldy. Fungus infested. Toilet flush does not work. I was told to fill up a bucket of water and pour it in the …

- Edited 2 years ago on

It was nice to stay.... service and food also good....soma & kunal also good for help...... service man hem also good

- 2 months ago on

Stay experience was good , location is almost near by mall and Food was tasty ....all staff are very helpful and friendly....

- 6 days ago on

Room view is awesome, food is very good,stuff bevior is very friendly

- a month ago on

One of the worst hotel experience ever. Everyone is rude, no one wants to listen to your need. I'll say no one book this hotel, if you take this hotel your experience will be go in drain.... I will suggest again please no one book in this …

- 5 months ago on

Best hotel at this price range also quite near to mall road.
Thankyou Soma Das for making our trip a memorable one with your warm welcoming …

- 3 months ago on

Very good Hotel, View Room are Excellent, Staff behaviour are wonderful, Food is also good.

- 3 months ago on

Highly recommended. Staff behaviour,all over maintenance are very well..

- a week ago on

Good food, good behavior, good place, good location, good accommodation. Recommend in as aspects.

- a month ago on

Dirty and cramped hotel rooms with no place to walk or set our suitcases. Towels and pillows have red and brown stains all over them and the sofa bed was rock hard. Bathrooms have debris and insects on the floor and it took 45+ minutes for …

- 4 months ago on

We stayed for 5 nights and we enjoyed our stay here staff behaviour very good Ma'am Soma and Hem too good they were very helpful all over our stay was cozy.

- 2 months ago on

Staff Kunal , Hem , chef chamling are totally good and grt hospitality - room is spacious and service are top notch - only cons is lift is small - fits only 2 . Overall satisfactory

- 2 months ago on

These people are rating 5stars by themselves, as no visitors have good experience. Each and every service is bad. And their behaviour is worst. Manger is the rudest.Food quality is not good and cost is sky Rocket,one papad cost is rs.50. …

- 5 months ago on

Good view from rooms & 3 mins walk to Mall chawk. Service is compatible

- 3 months ago on

The stay on my first visit to Darjeeling was amazing , thanks to Hotel Mount Royale! The room was huge and beautiful with all facilities,modern amenities and breathtaking view from the room and the terrace as well. The staffs were really …

- Edited 5 years ago on

Very good and spacious rooms, the service guys were very friendly and helpful, good experience, walking distance 5 mins from mal road

- 3 months ago on

The entire staff members are very well behaved...there hospitality was awesome... This hotel just 5minutes walk from mall... Food was very tasty,and hotel room are very need & clean...

- 6 days ago on

We are 40 members group. It was busy season so traffic was terrible, we took 6 hours to Darjeeling from NJP. This hotel is not reachable by innova car, very narrow roads. No water in the hotel, lift is built in 1980.|Other things I will update later.

- a month ago on

It’s a good experience in the hotel, ambiance also good. Staff’s are so co-operative. …

- 2 months ago on

Excellent service... staffs are really cooperative and responsible. Location wise also good and also pocket friendly

- 3 months ago on