Staybook Hotel Jai Balaji New Delhi Railway Station | Hotels in New Delhi

Very nice place to stay! Owner of the hotel is very friendly and saved us from tourist scammers from New Delhi. Thanks to his help we got our money back! Superhero! Rooms:4 Service:5 Location:4

Service is very poor Rooms:2 Service:2 Location:2

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Stayed up there for 7 days with my family and service and staff was excellent they provided best food and gym too and the roof was very amazing!!! Rooms:5 Service:5 Location:5

I just stayed there for a day. Location is bad as it is situated by a narrow street.
Room size is very small and walls are damaged. The slope in the bathroom floor was wrong so drainage was blocked. The room had an unpleasant smell.
The receptionist man Mr. Amin however was helpful. House keeping staff was cooperative. They have one employee called Bhavna, who usually picks up the call if you call their official number. Her behaviour is unprofessional and rude. She is not at all helpful. The hotel really needs renovation otherwise they will get more and more bad reviews. Rooms:1 Service:4 Location:2

stayed Here for 2 night's and service staff was very clear and neat; they provide the Gym facilities as well love the food and ambience. Rooms:5 Service:5 Location:5

We stayed in this hotel in October. Absolutely do not stay here. I could not emphasise this enough. Terrible in every way - room did not match pictures, staff were rude, the hotel is loud and everything was broken (AC, fan, shower). Rooms:1 Service:1 Location:1

NEVER BOOK THIS HOTEL, it’s the worst hotel. NOT EVEN 1% of what is being shown in the pics. Their rooms are worse and tiny and dirty. The water in bathroom for bathing is recycled water and smells horrible. Bathroom is smaller and water floods to room! No lift to carry luggages, the area is so dirty and it’s inside small road no cabs/rikshaw will come. Difficult to get cabs to this place. Not good for families to stay in this hotel! And not worth the money! Only positive about this hotel is Shekar tried to take care as much as possible to provide better service. Rooms:1 Service:1 Location:2

WATCH OUT!!! YOU'LL BE SHARING YOUR BED WITH RATS. THE REVIEWS ON HERE AND ON OTHER PLATFORMS ARE FAKE AND PUT BY THE OWNER. The hotel is in a very dirty area, bedsheets are broken and have black hairs on them, the kettle/tv/aircon/water heater didn't work in the room... The bathroom carpet was so dirty it left feet jet black if you made the mistake to step on it. But the worst part, there was rat poop in the bed and later the rat made its appearance, helping itself to the food we had purchased for takeout. We have photos and videos of this incidence. Needless to say, we left immediately. Hotel refused to refund anything for the experience. Rooms:1 Service:1 Location:1

For your own good DO NOT BOOK. Ratings are manipulated including on booking.com where they appear under the name Jai BalaG and have almost only 10/10 reviews . The sheets were disgusting. The bathroom was run down. The room was nothing like the photos. The staff was manipulative, dishonest and made us feel unsafe. There are a lot of much better hotels in the area. Rooms:1 Service:1 Location:1

Worst hotel I ever went. Water taps broken. very shitty smell was there. Toilet door was not closing also water which was coming was not clean water Rooms:1 Service:1 Location:1

Extremely pathetic and unhygienic hotel. They gave less number of rooms than we actually booked. Location is also very congested . Even the water smells badly here. All images are fake and management (including the owner Karan) is very rude. Rooms:1 Service:1 Location:1

This hotel is a scam. The good reviews are fake. They do not have the facilities they mention and those they do are poor.

- There is no elevator , no mirror in the room, no safety deposit box, no resturant (breakfast served in room but no table eat on, so you have to eat on the bed)
- they don't clean the room (we asked them twice and they said they would but never did..so our bin overflowed and our towels and linel never changed).
- You have to ask them to turn the hot water on for your room.
- When they did laundry for us they returned the clothes late, not 100% clean and they had written in our clothes to keep track that they were ours!!
- the rooms are small with no table, wardrobe etc. the shower leaks
- the walls are very thin and you can hear people in the corridor and traffic in the street below and music
- They don't have a gym.. You need to use the one a few blocks away and they tried to charge me until I complained
- when I wrote to them on whatsapp to complain about the cleaning they just ignored me
- pretty sure they don't have a terrace
- we paid for airport shuttle and the driver was unfriendly, didn't help us with our bags and asked for the money upfront. No seat belts in his car
Do NOT stay here Rooms:1 Service:1 Location:1

The reviews are misleading. The rooms look nothing like the pictures, and the washrooms are in poor condition. The room had broken switches, a noisy fan, and a malfunctioning shower with no hot water. Overall, the room was in terrible shape. Rooms:1 Service:1 Location:1

Very bad experince with this hotel.the so called manager will ask your phone while you check out and he himself will then do review as 'exceptional'.i had at end big shout with that person.still i have reported this issue to the site through which i booked Rooms:2 Service:1 Location:2

While checkout from hotel, reception person (Kumar) asked my mobile to check the booking details in Booking.com app. He itself rated the hotel 10/10 and given review as Exceptional, without my knowledge, when I was signing the register. Now, I can understand how good reviews came for such worst hotel in Delhi. They are doing complete scam. Rooms are very dirty and smells very bad. Switches are broken. TV also not working and landline. For hot water also, you need to go directly and ask reception everytime to switch on. Room is full of dust and can see some big openings in room I stayed. Some creepy sounds are coming from that holes. Attached few pics of room I stayed. It was late night, when we checked in. So, We have adjusted everything due to no option.
But, when I get to know they posted review by themselves, that too from my phone. It is full of cheating and fraud. Seriously, That insisted me to post this review. Already, registered a complaint in Booking.com. Rooms:1 Service:1 Location:1

I booked this hotel through Make my Trip for 5th March for one night . In booking it's showing 150 square feet room but what they offered is just a size of bed no other space and I have paid 2905 for this . And there is no elevator .such a waste of money is this I have to move to another hotel ,so called owner karan khanna who is organising this scam to travelers .so please avoid this property to save your money.so we have not checked in even we know this people scammer will not refund the money.and MMT is also helpless Rooms:1 Service:1 Location:1

SCAM
Don't go here, it's a hellhole. Lobby was dingy, whole place felt really off, one of the staff was high on something, the room was filthy, bed wasn't made, nothing like the pictures. Located in a slum area.

The staff scanned my passport and then as one of them was taking me up the stairs to the room as he was talking on the phone I heard him mention "passport", I dunno if they're scanning peoples' passports for identity theft or what...
Bad bad news. Needless to say I left immediately once I realised what this place was. Rooms:1 Service:1 Location:1

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I had an absolutely terrible experience at this hotel. From the moment I arrived, the hotel in-charge, Ahmed, was incredibly rude and arrogant. He seemed more interested in squeezing money out of guests than providing any decent service. I was charged ₹200 for just 20 minutes of AC use, and a staggering ₹3000 for a mere 3-hour stay!
The room itself was in awful condition—badly maintained, smelly, and with no hot water. To make things worse, the AC was leaking the entire time. This place is an absolute rip-off, and I would never recommend it to anyone. Stay away! Rooms:1 Service:1 Location:1

"I had a terrible experience at this hotel. The rooms were dirty, and the overall condition was far below even a one-star standard. There was no lift, making it very inconvenient. The online reviews are misleading—don’t be fooled! I had to leave and find a better hotel in the middle of the night, even after paying an advance amount. I would not recommend this place to anyone." Rooms:1 Service:3 Location:3

WATCH OUT. THIS HOTEL IS A SCAM! All the reviews are fake. We thought that we found a great hotel after seeing a bunch of five star reviews, but then after the hotel experience was not good at all we later checked and saw many reviews talking about how it is a scam. We booked Jai Balaji, and they said they had a free shuttle from the airport and this was confirmed over text with the manager. The shuttle picked us up, but then on the way he started taking us to a different hotel because the manager told him. He said that we didn’t want to go to a different hotel, we wanted to go to the hotel we bought, but we didn’t have a choice. When we got out, we were told that the shuttle was actually not free and they tried to charge us for it, but we refused. So for the record, this review is for Hotel Atlanta, which is the hotel we ended up getting taken to: We got up to the room and it had dirty sheets and the shower didn’t work. The air conditioning stopped working after one night! Staff was quite unfriendly. Rooms:1 Service:1 Location:1

Please do not trust the photos on the website. We felt cheated by the fake reviews and photos.
This is in the middle of a small gali and very difficult to get a cab easily. The first room we got had leaking AC water into the bathroom. We had to then move into another room. They didn’t have creamer or milk for the tea in the room. The rates are very high as well. We are glad we only had to spend a night there. Please beware of scammers. Book only with brand hotels if possible. The room boy was helpful who served us breakfast. Everything else was a bad experience. Rooms:null Service:1 Location:null

It's a scam. They want money in advance even I did a reservation with booking. The area is extremely dirty and dangerous as there are a lot of drunk people and people that want to scam you. The hotel is a garbage bin. Everything you touch is sticky and it's super dirty.
When I checked out the guy in the reception asked me to show me reservation in booking on my cell phone and then tried to give the hotel a good review.
Just Don t go there. Rooms:1 Service:2 Location:1

Hotel or Hostel??
When we arrived we did not have toilet paper or towels in our room. After asking multiple times we finally got them in the evening (hours later). But one of the towels was really dirty, therefore we asked to get a new one. Finally receiving 2 ‘fresh’ towels they were still very very dirty.
Also the bathroom is a disaster. There was mold and water damages on the walls and the door, also the hot water is limited to certain times and will be regulated by the reception (hot shower before bedtime- not possible). The water itself has a very weird smell as well. Also, the outlet in the bathroom almost fell off the wall (pictures).

The bed was ok, some hairs and smaller spots on it but nothing big. The floor however was very very dirty and didn’t seem cleaned at all.

Furthermore, we had some breakfast included in our booking. When we tried to order they told us that only the Indian breakfast would be free and not the continental. Since we usually like Indian breakfast, we decided to go for it. The staff mentioned that it would take around 20 mins before we would receive it in our room (no other space to eat, only in your room!!). Finally, our breakfast arrived after almost 50 minutes and we did not get what we ordered. The plates were dirty as well, the breakfast itself was okay. Nothing special and very oily, but ok.

Also, some of the staff doesn’t seem to understand English very well. Maybe it was due to language barriers that everything we asked for took an eternity, maybe it’s just the service itself. We don’t know. But I’d also like to mention that the staff was kind and tried to care. We received water when we checked in and also checked out, to mention something positive. ;)
But all in all: It is dubious that this hotel has such good reviews on booking. We would definitely not recommend staying here and are happy that we only booked one night. Rooms:null Service:null Location:null

First off- all the good reviews you see on here are fake (read a few of them and see…). I wish I could give this hotel less than 1 star, it deserves none. Dirty sheets, dirty pillow, shower didn’t work, AC didn’t work, reception had such a messy weird vibe to it (glares from all over) and above all, their driver tried taking us to a different hotel without telling us anything beforehand. Driver simply was like “nope, takin ya to a different hotel sorry. No explanation needed. Boss told me to”. After this- we found out most of the high reviews in paharganj are fake. So, we decided to screen a few hotels for future travellers like us. Rooms at hotel Ajanta are really nice, however a bit more expensive. The vibe there is stellar though. Or else- Hotel Hi Life Dx down the street is a cheap option but has clean sheets, nice rooms and a good reception vibe (even though they also fake their reviews… it’s impossible to get away from it in this area) In other words both the hotels I’m recommending are a huge step up from these hotels we had the misfortune of dealing with (both hotel Atlanta and Jai Balaji are owned and operated by same guy). Rooms:1 Service:1 Location:1

Had an exceptional stay at Staybook Hotel Jai balaji paharganj in Delhi!
The ambiance was just as lovely as the photos, creating a warm and inviting atmosphere. Room was a true haven, with comfortable bed, a convenient dining table, and a refrigerator

Clean and sanitized bathroom, with a hair dryer. The reception staff were courteous and soft-spoken.

I would highly recommend it to anyone seeking a comfortable and enjoyable stay in Delhi. The excellent service, comfortable rooms, and fantastic food make it a perfect option.
It is an amazing hotel with an amazing location.loved the hotel and the staff Ahmad was very friendly. rooms were big and the service was a good Rooms:4 Service:5 Location:4

Amazing place to stay, location is also easily accessible.
Most importantly, the staff is very kind and generous. They always ready to extend their support. Simply a perfect stay and value for money. Rooms:5 Service:5 Location:5

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Wonder full hotel to stay Rooms:5 Service:5 Location:5

Wonder full hotel Rooms:5 Service:5 Location:5

Is there a hotel to stay in? Rooms:5 Service:5 Location:5

It is good place to stay and service is best Rooms:5 Service:5 Location:5

Good hotel to stay Rooms:5 Service:5 Location:5

A fantastic stay at Hotel Jai Balaji, New Delhi! Clean rooms, great hospitality, and a perfect location—highly recommended for a comfortable stay! Rooms:null Service:null Location:null

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Very nice hotel Rooms:5 Service:5 Location:5

nice hotel Rooms:5 Service:5 Location:5

Nice to stay Rooms:5 Service:5 Location:5

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