Hotel Swan | Hotels in Zirakpur

I am extremely disappointed with the treatment I have received at this hotel. The staff has been rude, and my friend was denied entry without any valid reason, despite my long stay of 30 mints.The receptionist, in particular, was very …

- 7 months ago on

We had a great experience at the hotel. The rooms were decently priced, clean and amazing, with all the required amenities. The food and staff were good too. We had started out early morning by 6 am, but since breakfast was included for us …

- 3 years ago on

I just spent Diwali at this Hotel for two nights (Nov 11-13). Overall it is a clean and friendly hotel. Had my decent hot shower which was nice. You just had to keep the tap running for about five minutes then hot water would come. Staff …

- 2 years ago on

I am really shocked to see the positive reviews of the hotel. We were here only for 1 night but had a very bad experience. We were traveling with falimy including senior citizens and we requested them to just take the mattress off the bed …

- a year ago on

December 2024: Beautiful entrance. Ample parking. Restaurant at the ground floor. Clean washrooms near it. Our two rooms 406 and 407 were neat and clean but only in 407 the heating system was not operational. Food quality is good.

- 10 months ago on

There is a conference hall on first floor. The loud music of DJ till 11pm disturbs the guests. In such cases, the guests shall be allotted the rooms away from the hall. I had paid the charges for two days in advance. But due to some urgency, I had to leave earlier. The hotel management didn't cancel my one day booking.

- a year ago on

The hotel food was tasty. The room service was very good. Staff were friendly and everything was well taken care of.

- 7 months ago on

I m so happy to to stay this beautiful hotel, room was very nice service also fast overall best experience.

- 7 months ago on

Had bad experience during a recent visit for family vacation.Was staying for 1 night however it was not so good.The bathroom wer leaking ,poor room service not friendly staff. Breakfast served was ok..not a great menu.

- a year ago on

Rate of food items seems significantly high as per this area. Though food quality was good. The rate was almost equal or greater than the restaurant in Elante. Ifyou don't want to go away for a dine in you can go for it. Hotel is neat and clean, service and ambience are good.

- a year ago on

Everything was good except the reception male staff on duty after 9.0 AM. He was very rude not only with me but with everyone who stayed there during the 19th to 20th Jan 25

- 10 months ago on

Both Rooms were neat and clean Food quality was amazing, service is not proper for breakfast and dinner. They were convincing to have the meal down stair and services were not up to mark.

- a year ago on

Extraordinary services provided by their significant staff really very very great services provided & the hotel for staying at here for enjoying the tremendous experience. We had breakfast in the morning and the taste was overseeing...

- 9 months ago on

No ventilation for rooms, no service provided, Location is roadside, Food quality and taste is very poor, charges are very High even on beverages that have MRP prizes hotel charges extra cost.

- 10 months ago on

This hotel location is to good and hotel inner view is very amazing and clean and hotel staff is very friendly and well dressed and sinsior and there food was very teasty and amazing and rooms are cool and cleaned hotel have big banquet …

- 10 months ago on

!!BEWARE!! All the staff are very rude. We booked rooms in hotel cleared all the bills. After 2 days got a call that we didnt paid for 3 cup of tea. Very unprofessional, very bad service they dont stick to their word. PRAKASH is the worst employee in Swan. Beware of these people. I dont recomend anyone to stay here.

- 6 months ago on

Except service, things ok. Staff is so pathetic that they are always at excuse. Recently during a marriage booking, they messed bride and groom side rooms and later on told the grooms relatives to vacate room and shift to other rooms which …

- 8 months ago on

I have stayed in this hotel for 1 day and I must say the food is really food, especially the paneer kadhai and mixed dal. Also I liked the service from Kuldeep and team. They were very polite and quick.Thank you!

- 8 months ago on

We 11 of is had a great stay. Food was excellent. All the staff members were very nice and ready to serve.

- 6 months ago on

I recently had the pleasure of dining at Hotel Swan and I must say it was an exceptional experience. The ambiance was warm and inviting, with a cozy atmosphere that made us feel right at home. The food was absolutely delicious, with each …

- 7 months ago on

its my favorite hotel to stay in Chandigarh , very clean nit n comfortable rooms , good decent n polite staff , tasty food , highly recommend to stay , Tilak captain is very good fellow

- 6 months ago on

Attentive and friendly staff, responsive to guest requests.very good service,tasty food,neat and clean environment.

- 6 months ago on

Hotel is good and for 1 glass of milk they charge 100 rs. That is not right. Other than that the everything is good.

- 6 months ago on

Very bad experience. Manager Prakash was very unethical. He made our stay with uncomfortable. Charged extra, did not provide any services. Very poor service, very bad experience, cheap place, worst Manager. Do not deal with Prakash. Be aware.

- 6 months ago on

Worst place. Horrible experience. We regret booking this place for our function. Prakash the manager was the worst, the most rude and unethical human we have ever met. We had a word with them long back but at the time of confirmation, he …

- 6 months ago on

A pleasant surprise tucked in Dhakoli – Hotel Swan offers a comfortable experience with a few highlights that really stand out. The location is convenient and easy to reach, especially for those coming from Chandigarh or Zirakpur side. …

- 6 months ago on

We had stay arrangement for our family members for wedding ceremony in last week of April 25. The rooms are clean , bed sheets neat , washrooms in good condition without any foul smell. Service of the Staff in Restaurant or Rooms or for any …

- 6 months ago on

No Double Bed in Family Rooms extra matters is there . The Room service guy attitude is on very high .......Worst experience. No welcome drink. Manager don't hv smile on face jaise ahesas kar raha h job kar k. Very arogant face expression.Staff need to change. Only reception guys r Ok. Don't plan.

- a week ago on

Good and clean hotel rooms.
Service is also good. Nice feel to stay.

- 2 weeks ago on

Manager was kind of rude but food was delicious!! And they also take care of clenenes

- a month ago on

Overall nice experience with the hotel and service of Mr. Kuldip who has attended very nice and taking care of all customers. Also appriciated timing of breakfast which is very early and convenient for travel. …

- 5 months ago on

Third class hotel NO professional & Without Experience staff
Management - 0 Food was good but not very good

- 5 months ago on

Room size is big and the wooden flooring is good and it gives a beautiful view 🪟☺️ …

- 5 months ago on

Our stay at SWAN Hotel was an experience we will always cherish. From the very first moment, we were embraced with warmth and grace. The entire team was so thoughtful and attentive—it felt less like a hotel and more like a heartfelt welcome …

- 6 months ago on

Great place! Good food & service. Rooms are clean and nice.

- 2 weeks ago on

Services were on time by Kuldeep. The food was amazing and welcome drinks is the best . Over all a satisfied with the services .

- 5 months ago on

All service are excellent staff is sweet and nice service and as person Mr captain tilak is good and nice. we are appreciating service and staff. we are happy to his service.

- 5 months ago on

Hotel is good. Great rooms with good service. Food is ok and more costly. Zirakpur where this place is located is very conjusted and traffic prone area.

- 2 weeks ago on

Absolutely loved my stay here. The staff were incredibly friendly, the room was spotless and comfortable, and the amenities were top-notch. Great location, fantastic food, and overall a luxurious experience. Highly recommended and would definitely return!

- 5 months ago on

The rooms were not equipped with necessities like toilet kit, shower gel, but when asked for it the staff responded quickly and reception staff and housekeeping staff were well behaved. …

- 6 months ago on

On the road location.... Strect rule... Behaviour it's ok.... Just like no need to customer.. but ok.. night stay …

- 5 months ago on

Good service, food, rooms. Location is okay.

- 5 months ago on

Food was delicious services was excellent Mr kuldeep and Mr Vipan servers us very well well mannered soft spoken

- 5 months ago on

Every thing is Beautiful & service is fantastic, Recommended and Affordable

- 2 months ago on

Room is clean staff very co operative and food is also delicious and resturent staff member kuldeep is very humble and friendly nature.

- 5 months ago on

Nice service but location not suitable for me.

- 4 months ago on

recently visited Hotel SWAN to celebrate a friend’s birthday, and it was a wonderful experience. The atmosphere was lively and perfect for such a special occasion. …

- 2 months ago on

I attended a party at this place and it has a good vibe there. Their starter and food quality is good.

- 2 weeks ago on

Excellent experience we had in the hotel swan …….. Staff is so cooperative especially the caption Tilak and all the dishes were super yum …… must visit ……

- 5 months ago on

Excellent hotel's service is very wonderful. Their warm and helpful attitude is truly commendable." Staff and manager mr.prakash is very helpful

- Edited 5 months ago on