• Ticket usage restriction: No time limit on weekdays. 3-hour visit time on weekend/closed dates.• Children below 18 months old can enter for free. Please present their passport on-site.• Children below 11 years old can only enter with a guardian• If items required for the special events run out, the events might be terminated• Event times may be subject to change based on animal health conditions, please check the special event schedule on-site • If you want to experience special events, please apply on-site • Strollers are not allowed within the venue. Please check it in at storage service at the entrance• Tickets for children between 18 and 36 months old can be purchased on-site with a 30% discount. Please present their passports on-site • Due to security reasons, you may need to wait in line for about 15–30 minutes to enter the venue. Refunds requested due to queue times will not be accepted• According to "Animal Welfare Act", the touching and feeding animals are restricted. Visitors will be will be 100% liable for problems occurred due to unauthorised touching of the animals.• 2025 closed dates: 01/06, 01/20, 02/03, 02/17, 03/10, 03/24, 04/07, 04/21, 05/19, 06/02, 06/16, 07/07, 07/21, 08/18, 09/01, 09/15, 10/13, 10/27, 11/03, 11/17, 12/01, 12/15• There is a scheduled time each day when you can feed the animals together with the zookeeper. • You can also feed the animals yourself by purchasing animal feed on-site. (Please note that feed is not included in the ticket.)