The voucher must be used on the selected date and within operating hours; Invalid after expiration • Please confirm your ticket type, number of tickets, date, and time before booking. The e-ticket is not refundable once it’s sold• Tickets within the same order must be redeemed and used at the same time• Please note that the TeamLab Planets TOKYO ticket must not be transferred to any third parties, the ticket will be voided under such event; requests for admission, changes in admission time, and refunds will not be granted to void tickets• The facility official is not responsible for any injuries, losses, damages, or other disputes arising from the use of the facility. ** Please check the official website for other information and regulations.• “Drawing on the Water Surface Created by the Dance of Koi and People - Infinity”: Due to safety and hygiene reasons, guests with an inseam shorter than 40 cm cannot experience this installation. A guardian (18 years or older) may participate together by carrying or using a harness. • Photos and videos are allowed, but please avoid disturbing other guests. Do not use flash photography. The use of monopods, tripods, selfie sticks, or any photography aids longer than 30 cm is prohibited. – Notes for Guests with Mobility Challenges –• Guests arriving in wheelchairs must switch to facility-provided wheelchairs at teamLab Planets (standard size, without fixed restraints). ※ Limited number of wheelchairs available.• Elderly mobility scooters with handles or electric wheelchairs that cannot be limited to speeds below 2 km/h must switch to facility wheelchairs for the safety of guests, installations, and artworks.• Guests using their own wheelchairs must equip tire protection covers.• Certain mirrored floor installations may not allow entry if the combined weight exceeds 250 kg. Staff will assess the floor conditions on-site to determine accessibility.• For safety reasons, wheelchair guests may need to take alternate routes or view installations only from designated areas. Please refer to the “Wheelchair FAQ” for details.• Guests using canes or prosthetics may enter, but depending on the guest’s condition and the nature of the artwork, some installations may not be accessible.• If assistance with mobility is needed, please visit with a companion.• Guests with assistance dogs must store them in a cage before entry. Animals other than assistance dogs are not permitted.