The voucher must be used on the selected date and within operating hours; Invalid after expiration [For guests with pets]・Small dogs may ride the ropeway if they are placed in a bag, cage, or carrier cart that covers their entire body. Medium to large dogs may ride the ropeway if they are placed in a cage specified by our company. - Please cover your pet's entire body while inside the building and place it in a bag, cage, carrier cart, etc. [For wheelchair users] Passengers using wheelchairs up to 60cm wide may board the bus as is. Passengers using wheelchairs wider than 60cm must either fold them up before boarding, or transfer to one of the wheelchairs available for free rental. [Other notes]・Cannot be used in conjunction with other coupons, preferential coupons, discounts, etc.・This ticket does not shorten waiting times.・Business hours may vary depending on the season.・Some facilities and event venues may be closed depending on the season.・In the event of bad weather, we may have to cancel operations. In such cases, we will not be able to compensate for travel expenses to the site or other costs. [Customer service contact information] 1. By phone・Operating hours: Monday to Friday 9:00 to 18:00 *Japan time Customer service phone number (Japanese): 03-6161-6768 *On weekends, holidays, and during busy times, please contact us via the KKday app or email as detailed below. 2. When using the phone function of the KKday app (supports 4 languages)・Operating hours: Monday to Sunday 8:00-22:00 *Japan time・How to use 1. Download the KKday app and open "Manage Booking" 2. Click "Contact Us" 3. Click the "Phone" icon on the top right to make free internet calls. 3. When using the messaging function on the KKday app・Operating hours: Monday to Sunday 8:00-22:00 *Japan time・How to use After logging in to the member page, you can send a message via the inquiry section in the reservation management. 4. By email Hours of operation: Monday to Sunday 8:00-22:00 *Japan time Email inquiries: service@kkday.com [Cancellation Policy] Full refunds are not available after purchase