What to bring

• A valid photo ID and your ticket or voucher for entry.

• A fully charged smartphone if your ticket includes an audio guide.

What’s not allowed

• Large bags, suitcases, and sharp objects.

• Food and drinks inside museum and gallery spaces.

• Pets, except registered service animals.

• Professional photography equipment, flash, and drones.

• Alcohol, drugs, or any form of intoxication.

• Mobile phones must be switched off or set to silent mode.

Accessibility

• The climb from the square to the Pitti Palace entrance is steep (up to 20% gradient); wheelchair users and those with reduced mobility should have an accompanying person.

• From the courtyard, you can access the Palatine Gallery (1st floor) via stairs or lifts, located on the right near the cloakroom.

• Boboli Gardens are fully pedestrianized and not accessible by vehicle; however, disability badge holders may park nearby.

Additional information

• Even with skip-the-line access, wait times may vary dues to mandatory security checks, plan ahead.

• Parking is not included; check nearby options in advance.

• Dress modestly and wear comfortable shoes; avoid swimwear, revealing clothing, costumes, or bare feet. Bring layers for changing temperatures.

• Children under 12 must be accompanied by an adult.