A valid photo ID and your ticket or voucher are required for entry. If using an audio guide, ensure your smartphone is fully charged.

Prohibited Items

• You cannot bring large bags, suitcases, or sharp objects into the museum or gallery spaces.
• No food and drinks are allowed inside these areas. Pets are also prohibited unless they are registered service animals.
• Professional photography equipment, including flash and drones, is not permitted. Additionally, alcohol, drugs, or any form of intoxication must be avoided.

Maintain silence by switching off mobile phones or setting them to silent mode.

Accessibility Details

• The path from the square up to the entrance at Pitti Palace is steep, with a gradient of up to 20%. Wheelchair users and those with reduced mobility should be accompanied by someone else. Accessible lifts are available on the right near the cloakroom for reaching the Palatine Gallery (1st floor) from the courtyard.

Boboli Gardens is a pedestrian-only area, not accessible by vehicle; however, holders of disability badges may find nearby parking options.

Other Important Information

• Skip-the-line access doesn't eliminate wait times due to mandatory security checks. It's best to plan ahead for this possibility.
• Parking is not provided; consider checking nearby parking options in advance.
• Wear modest clothing and comfortable shoes, as swimwear, revealing attire, costumes, or bare feet are discouraged. Bring layers to accommodate changing temperatures.

Children under 12 must be accompanied by an adult at all times.