What to bring

Make sure you have your ticket/voucher and a valid photo ID for entry. Wear comfortable attire suitable for a museum visit, as there may be a dress code.

What’s not allowed

Large bags, backpacks, suitcases, and umbrellas should be stored in the free cloakroom provided by the museum. Bringing food, beverages, or alcohol inside is prohibited. Sharp objects, drones, professional photography gear, and flash photography are also banned. Running or walking barefoot within the premises isn't allowed. Pets aren’t permitted unless they're properly leashed guide or service animals with valid certification. Keep your mobile phone switched off or on silent mode to avoid disturbances.

Accessibility

Please note that this experience is not accessible for people with reduced mobility.

Additional information

Your personal data is protected under Italian Privacy Law and transmitted securely. The tour operates rain or shine, weather conditions are managed by the operator. For a smooth visit, arrive at the meeting point on time and follow all instructions from your guide. Guests who are under 12 years old must be accompanied by an adult. It's important to ensure that the first name, last name, and date of birth provided are correct for processing reservations.