What to bring

• Your ticket/voucher and a valid photo ID are required for entry.

Dress comfortably in attire appropriate for museum visits, as there may be dress code requirements.

What’s not allowed

• Large bags, backpacks, suitcases, and umbrellas must be stored in the complimentary cloakroom.
• No food, beverages, or alcohol are permitted inside the museum.
• The use of sharp objects, drones, professional photography equipment, or flash photography is prohibited.
• Running or walking barefoot within the premises is not allowed.
• Pets are only allowed if they are properly leashed guide and service animals with valid certification.
• Maintain your mobile phone on silent mode or switch it off during your visit.

Acknowledge and follow instructions from staff to ensure a smooth experience.

Accessibility

This tour is not suitable for individuals with reduced mobility.

Additional information

• Your personal data will be protected under Italian Privacy Law and securely transmitted.
• The experience takes place regardless of weather conditions, which are managed by the operator.
• To enhance your visit, arrive at the meeting point on time and adhere to all guidance from your guide.
• Guests younger than 12 years old must be accompanied by an adult.

Ensure that names (first and last) along with date of birth are accurately provided for reservation processing.