What to bring

• Bring a valid passport for ticket purchase and entry; Chinese nationals may use their ID card.

• Wear comfortable walking shoes, as you will be standing and walking for extended periods.

• Dress in layers, as observation decks—especially the outdoor skywalk and higher levels—can be colder and windier.

• Carry your booking confirmation (digital or printed) for smooth entry.

• Camera or smartphone for photos; note that window reflections may affect image quality.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not permitted inside the tower.

• Food and beverages, including alcoholic drinks, are not allowed.

• Pets are not permitted, except for registered service animals.

• Re-entry is not allowed once you exit the tower—plan your visit accordingly.

• Flash photography, tripods, and professional filming equipment are not allowed on observation decks.

• Smoking is strictly prohibited throughout the premises.

Accessibility

• The tower is stroller accessible throughout all main levels.

• Wheelchair users can access all observation decks, the glass walkway, and the museum via elevators, except for the highest viewing platform in the 351m Space Capsule, which requires stairs.

• Accessible restrooms are available on site.

• Staff are available to assist guests with mobility needs.

Additional information

• Views are weather-dependent; check the Air Quality Index (AQI) before visiting. Visibility is limited if AQI is above 150. October and April–May offer the clearest conditions.

• Morning fog usually clears by 10am–12pm; afternoons (2–5pm) typically have better visibility.

• Expect wait times of 15–30 minutes on weekday mornings and up to 1–3 hours on weekend afternoons during peak season.

• Online tickets allow you to skip the ticket counter queue.

• Shoe covers are provided and must be worn on the glass walkway.

• The complete experience can take 3.5–4.5 hours, especially if visiting the Space Capsule; plan accordingly.

• The Space Capsule closes 30 minutes before the tower’s closing time.

• Operating hours: Daily 8am–9:30pm (last entry 9pm).

• Best times for photography are clear afternoons (2–5pm) or sunset (6–7pm).

• Children under 7 may not enjoy the Space Capsule experience.

• Some attractions within the tower, such as the revolving restaurant, VR roller coaster, and certain dining options, are not included in standard tickets and require separate fees.