• Please use public transportation when coming to the venue.• Guests under junior high school age must be accompanied by a parent or guardian.• In the event of bad weather such as strong winds, heavy rain, or thunder, the tour may be cancelled. The decision to cancel due to particularly strong winds may be made at the last minute. There will be no compensation in the event of cancellation due to bad weather. Please be aware of this if you are coming from afar.• This performance is not eligible for Rakuten points.• The lanterns are lit using LED lights, so even children can enjoy them safely.• Please do not release the launch lanterns into the sky. For environmental reasons, they will be released with a string attached. The handle and string are combined, and the handle itself also acts as a weight, so even if you accidentally let go of it, the lantern will not fly away.• Please note that we cannot accept cancellations, date changes, or refunds for personal reasons after a reservation has been made.• The launch lantern release may be canceled or postponed due to weather conditions, and some details may be changed. If a performance is postponed due to unavoidable reasons such as natural disasters or to prevent the spread of infectious diseases, we will announce this on our official social media accounts and website. In the event of a postponement, please keep your tickets safe as they will be valid for the postponed performance.• This event will proceed even in light rain. In that case, the specifications of the lanterns may be changed. Thank you for your understanding.• There are no discounts for seniors or disabled people (persons themselves).• We will not offer refunds for purchasing tickets by mistake. Please check carefully when purchasing. Tickets purchased from private parties, auction sites, or gift certificate shops cannot be guaranteed to be valid. In addition, resale of tickets for profit is strictly prohibited under any circumstances.• We will not compensate for delays or non-arrivals due to congestion, accidents, etc. Furthermore, we will not compensate for travel expenses etc. in the event of cancellation or postponement due to bad weather.• If your ticket is damaged or lost, it will not be reissued even if you have proof of purchase (ticket issuance certificate, receipt, purchase screen). The content may be subject to change due to natural disasters (earthquakes, volcanic eruptions, etc.), war, terrorism, etc. In addition, if the event is canceled due to such reasons, tickets will not be refunded.
[Entry and Exit] Doors open at 15:00, lanterns will be handed over at 18:00, lanterns will be handed over at 19:00, and the lanterns will be launched at 19:30. If there are any changes to the time, we will notify you on the ticket sales page, official website, social media, etc., so please check regularly. Regarding exiting the venue, due to the specifications of the parking lot, it will be very crowded every year when exiting. We ask that only those who can accept this come by car, and other customers please use public transportation whenever possible.
[About the venue on the day] Pets are allowed. Pets cannot be kept on the leash. Elementary and junior high school students will not be allowed to enter alone. They must be accompanied by a parent or guardian. Please refrain from viewing outside the event area. Please be sure to view the event within the Ogimachi Park grounds.
[Age restrictions/identity verification] There is no age limit. We may ask for your purchase information. Please bring your identification documents. This performance will be photographed and filmed, and there is a possibility that the photos will be published in various media and the video will be made into a commercial product. Please note in advance that the behavior of attendees may be published or recorded.