Big Bus Hop-on Hop-off: What’s not allowed

• Luggage or suitcases that are large and could block aisles should be left behind as they're not permitted.
• No food is allowed on board; however, non-alcoholic drinks in screw-cap bottles are acceptable.

Only service animals defined by ADA regulations can accompany you. Pets for companionship aren't allowed.

Big Bus Hop-on Hop-off: Accessibility

• The majority of buses accommodate wheelchairs, equipped with lifts that handle up to 650 lbs.
• Note that seating on the upper deck might not be accessible for all guests facing mobility challenges.

Strollers should be folded and stored in designated areas below decks.

Big Bus Hop-on Hop-off: Additional information

• Your pass becomes active once you board the first time, maintaining its validity for 48 hours thereafter.
• The Big Bus app provides real-time GPS tracking and details about each stop.
• Show your valid ticket to receive a complimentary ice cream at the Harry Potter Store.

Service is unavailable on Nov 24 (Thanksgiving) or Dec 31 (New Year’s Eve); schedules may also be affected by severe weather conditions or major events.

Empire State Building: What to bring

• Your timed entry ticket, whether digital or printed, is required for access.
• A government-issued ID may be requested at security checkpoints.

Carry a light bag that fits in your hand; larger bags are not allowed inside the building.

Empire State Building: What’s not allowed

• No weapons of any kind, including knives and firearms, are permitted on premises.
• Glass bottles or alcoholic beverages must be left behind before entering the landmark.
• Tripods, monopods, or camera stands cannot be brought inside.
• Items such as sports equipment, large packages, or luggage of any kind are prohibited.

Consumption of outside food and drinks is not allowed within the observatory areas or on any deck levels.

Empire State Building: Accessibility

• The building complies fully with ADA standards, featuring ramps, elevators, as well as lowered viewing platforms and binoculars available on the 86th-floor deck for those who need them.
• Service dogs are welcome throughout the landmark's premises.

Folded strollers can be brought onto observatory levels but must not obstruct pathways.

Empire State Building: Additional information

• All visitors will undergo airport-style security screening before entering.
• No luggage storage or coat check services are available on-site.

Tickets are only valid for the specific date and time they were purchased, with no option for re-entry once you leave.

Circle Line Cruise: What to bring

• Your cruise ticket should be on hand in either digital or printed form when boarding.
• A photo ID may need to be presented during the boarding process.

Clothing like a jacket or windbreaker is advisable due to breezy conditions on outdoor decks.

Circle Line Cruise: What’s not allowed

• No weapons of any kind, including pocket knives and pepper spray, are permitted onboard the cruise.
• Luggage that's large or bulky must be left behind as it won't fit on board.

Consuming outside food or beverages during the cruise is prohibited.

Circle Line Cruise: Accessibility

• The first level of most vessels can accommodate standard wheelchairs for easy access.

An accessible restroom facility is available on board to cater to all guests' needs.

Circle Line Cruise: Additional information

• To ensure a smooth boarding process, it's recommended to arrive 30–45 minutes before your scheduled departure time.

The cruise offers both indoor and outdoor seating options for guests' comfort, along with an on-board café/bar serving refreshments.