London Heathrow Airport: Plaza Premium Lounge at Terminal 5

Relax in comfort at the Plaza Premium Lounge at Heathrow Terminal 5, offering sweeping runway views, free Wi-Fi, a complimentary buffet spread of British and international cuisine, and a range of beverages before flying to your next destination.

Getting settled

Head to your lounge, located on Level 2 of the International Departures area, next to Gate A7 in Terminal 5 of London Heathrow Airport. Present your booking confirmation and valid boarding pass at the lounge entrance.

What to expect

This well-equipped airport lounge offers a welcoming space for travelers to recharge, dine, and stay productive before departure. Enjoy a range of amenities designed for convenience and relaxation in one of the world's busiest airports.

Features

• Hours of access: Enjoy 3-hour or 6-hour access to the Plaza Premium Lounge in Terminal 5.

• Lounge seating: Relax in a variety of comfortable seating options designed for short to extended stays.

• Meals, snacks & drinks: Savor an array of freshly prepared British and international dishes, including vegetarian options and gluten-free meals available upon request. Enjoy complimentary house beer, house wine, coffee, and tea. Note that premium alcoholic beverages are available for purchase.

• Shower facilities: Freshen up before your journey with shower facilities available for an additional fee. Reservations can be made at the reception. Complimentary amenities include shower gel, shampoo, body lotion, bath towel, and hairdryer. On-request items like dental kits and shavers are also available.

• Wi-Fi & charging stations: Stay connected and productive with complimentary high-speed Wi-Fi and convenient charging stations throughout the lounge.

• Information & entertainment: Keep up-to-date with real-time flight information screens, and watch TV broadcasts featuring the latest news and sports.

• Accessible amenities: The lounge features accessible washrooms and baby changing stations for families traveling with young children.

• Printing & photocopying: Business travelers can access printing and photocopying services, though charges may apply.

Lounge timings

The lounge is open daily from 4:45am to 9:30pm.

Documents required

• A valid boarding pass for an onward international flight with same-day travel.

• A valid photo ID matching the name on your booking may be requested at the entrance.

Rules & restrictions

• The lounge is located airside in the International Departures area of Terminal 5, accessible only after security checks.

• Smart casual dress code is recommended for entry.

• Smoking is not permitted in the lounge. Please use the designated smoking areas located throughout the terminal.

Know before you go

What's not allowed

• Smoking is not permitted in the lounge. Please use the designated smoking areas in the terminal.

• Pets are not allowed in the lounge, except for registered guide dogs.

Accessibility

• The lounge is wheelchair accessible.

• Guide dogs are welcome at the lounge.

Additional information

• Children under 2 years old are admitted free with an adult.

• Shower reservations can be made at the reception. Charges may apply for shower usage, which includes complimentary amenities such as shower gel, shampoo, body lotion, bath towel, hair dryer, and on-demand items like dental kits and shavers.

• Due to peak seasonal activity, the lounge may experience an increase in the number of guests. Access may be restricted based on capacity, and seating is available on a first-come, first-served basis.