The voucher must be used on the selected date and within operating hours; Invalid after expiration • Present your voucher at the aquarium ticket office to exchange it for admission and experience tickets• Children under 3 years old can enter the aquarium for free (excluding the pearl ball experience). Please note this when making a reservation• A full refund will be provided in case of temporary closure due to inclement weather; however, travel expenses to the site are not reimbursed• Smoking is strictly prohibited inside the aquarium. Pets are not allowed, except for service dogs and guide dogs• Bringing food and drinks into the aquarium is not permitted• Photography is allowed, but flash use is strictly prohibited