The voucher must be used on the selected date and within operating hours; Invalid after expiration • Please provide an active and reachable contact number when booking in the event of an emergency • After placing an order, you must attend the scheduled session for the experience. The time slot cannot be made last minute• Children aged 0-5 can ride for free. Please include them in your order when making the reservation • Travelers may be asked to present their ID documents (e.g. passport, ID card) for identity verification purposes. Please make sure you carry the aforementioned documents with you • Opening hours are for reference only. please refer to the official website for details on the most up-to-date operating hours. In the event of operating hour changes, no prior notice will be provided• Refunds or compensation will not be granted to guests due to personal reasons (e.g. lack of travel documents, late arrival, sickness, accidents)