• Please be sure to provide photo ID if you are booking a representative. • Open drinks and flash photography are prohibited in the auditorium. • Children aged 6 to 15 years old are required to provide official identification to confirm their age.• Children under 6 years old are not allowed to enter and strollers are not allowed.• There are no coin lockers or cloakrooms in the venue. If you have large luggage that is difficult to carry into your seat, you can ask the staff to temporarily store it.• Customers who need to use wheelchair space will be provided with assistance if there is space available on the day. The wheelchair space is equivalent to the S+ seat fee, and the difference will be charged on the day based on the original ticket type purchased.• Tokyo Harry Potter and the Cursed Child provides subtitles. You can rent devices (mobile phones) with English/Japanese subtitles. If you need them, please apply at the theater on the day of the performance. There are enough devices available for rental on site, but if all the devices are rented out, this service will be discontinued and no refunds will be accepted. Please be advised.