Ensure you have your passport or a valid ID card when heading out. To avoid any connectivity issues at the site, download the audio app in advance. Remember to bring earphones for an optimal listening experience with the audio guide.Certain items are prohibited on board: weapons and sharp objects cannot be brought along, nor can outside food.For those requiring accessibility options like wheelchairs or strollers, they are best accommodated on larger passenger ships; departure times will be confirmed at the meeting point. Live commentary is generally available in German and English during most departures, with other language audio guides accessible upon request from the crew. Food and drinks can only be purchased on passenger ships, though drink purchases may be possible before embarking if your tour departs from a barge. The roof of boats will either remain open or closed based on weather conditions. Note that access to Speicherstadt might depend on tide levels; alternative routes are planned in such cases.