Tour guide leading a group near Ground Zero, New York City.
9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.
Tour group at Ground Zero with guide near memorial bell.
Steel column covered in tributes at 9/11 Museum, New York City.
Fire truck Ladder 3 exhibit inside the 9/11 Museum, New York City.
Twisted steel beam from South Tower excavation at 9/11 Museum.
Visitors on a guided tour at the 9/11 Memorial, New York City.

Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets, New York

New York
Guided Tours
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Duration: 3.5 hours (approx.)

Free cancellation

Free cancellation up to 24 hours before the start of your experience

Guided tour

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Get the convenience of priority entrance to the 9/11 Museum, allowing you to bypass long queues and maximize your time at the museum.

Go on an English-guided tour of important locations within the 9/11 Memorial and listen to historical context and personal anecdotes related to the tragedy.

Witness the poignant memorials, including the Survivor Tree that survived the day, and the FDNY Memorial Wall, a tribute to the nearly 3000 lives lost.

Listen to firsthand narratives of the 9/11 tragedy, acts of heroism, and how people came together to help out, adding a personal dimension to the sites.

Explore the exhibits of the 9/11 Museum at your own pace after the guided tour, allowing for personal reflection with the historical artifacts.

Skip-the-line tickets to the 9/11 Museum

Guided tour of Ground Zero 9/11 Memorial

English-speaking local guide

Tour guide leading a group near Ground Zero, New York City.

Tour guide leading a group near Ground Zero, New York City.

This poignant 9/11 tour offers a respectful and insightful journey through the sites directly impacted by the September 11, 2001 attacks. Led by a local New York City guide, this experience goes beyond the headlines, providing context and comfort for those affected by the tragedy. Then, skip the lines at the 9/11 Museum and explore the museum at your own pace.

Getting started

Meet your local English-speaking guide at the designated starting point. From there, your guide will lead you on a tour of the 9/11 Memorial, ensuring an intimate and respectful experience.

What to expect

9/11 Memorial Tour

The tour encompasses several key attractions in the 8-acre 9/11 Memorial site that played significant roles in the events of and the subsequent response to 9/11.

Exploring with a guide

Your guide will share firsthand accounts, historical context, and personal perspectives, bringing the stories of tragedy, heroism, and community to life. They will also provide an overview of the 9/11 Museum before you enter, helping you make the most of your visit and ensuring you don't miss crucial exhibits.

Features:

  • St. Paul’s Chapel: Pause outside St. Paul's Chapel, a historic church near the World Trade Center that became a 24/7 relief station for nine months.

  • Oculus: See the exterior of the Oculus, a modern architectural marvel that serves as a transportation hub and a symbol of resilience.

  • FDNY Memorial Wall: The FDNY Memorial Wall and Ten House will offer a moment to honor the bravery and sacrifice of the firefighters.

  • Reflection Pools: This pool was built on the site of the Twin Towers, inscribed with the names of those lives lost.

  • Survivor Tree: A symbol of hope and resilience that endured the devastation.

9/11 Museum

The 9/11 Museum houses a collection of artifacts, personal stories, and historical records that provide a comprehensive understanding of the events of September 11, 2001, and their aftermath.

Features:

  • Priority access: With sip-the-line tickets, enjoy priority access to the 9/11 Memorial Museum, allowing you to bypass long lines and spend ample time exploring its exhibits at your own pace.

  • Personal artifacts: See over 10,00 artifacts and explore powerful multi-media exhibitions at the museum.

9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.

9/11 Memorial reflecting pool with museum entrance and skyscrapers in New York City.

Tour group at Ground Zero with guide near memorial bell.

Tour group at Ground Zero with guide near memorial bell.

Steel column covered in tributes at 9/11 Museum, New York City.

Steel column covered in tributes at 9/11 Museum, New York City.

Ground Zero Tour

  • St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.

  • 9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.

  • 9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.

  • Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

What's not allowed

  • Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.

  • Your pets are not permitted on this experience.

Accessibility

  • For your convenience, your guide dogs are welcome to join you.

Additional information

  • You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.

  • You will need to pass through airport-style security to enter the 9/11 Museum.

Fire truck Ladder 3 exhibit inside the 9/11 Museum, New York City.

Fire truck Ladder 3 exhibit inside the 9/11 Museum, New York City.

Twisted steel beam from South Tower excavation at 9/11 Museum.

Twisted steel beam from South Tower excavation at 9/11 Museum.

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Operating hours

9/11 Museum and Memorial

Monday
9:00am - 7:00pm
Tuesday
Closed
Wednesday
9:00am - 7:00pm
Thursday
9:00am - 7:00pm
Friday
9:00am - 7:00pm
Saturday
9:00am - 7:00pm
Sunday
9:00am - 7:00pm
  • Timings are displayed in the venue's time zone.
  • Closed on 11th Sep 2026 and 25th Dec 2026.

By proceeding with any booking via Staybook, you acknowledge and agree to adhere to all the .

FAQs

You will meet your local English-speaking guide at the designated starting point to begin exploring Ground Zero sites.
You can explore various exhibits at your own pace and reflect on historical artifacts related to September 11th, following a personal reflection period post-tour.
Yes, the tour includes listening to firsthand accounts of heroism and community support during and after the events of September 11th.
A significant highlight is seeing the Oculus at the entrance of One World Trade Center, symbolizing resilience and rebirth following the attacks on September 11th.
After your guided tour, you'll have the opportunity to explore the museum's self-guided exhibits featuring media collections and personal stories at your own pace.
Yes, you can visit St. Paul's Chapel, a historic church that survived the attacks and is located just a block away from the World Trade Center site.
You'll witness poignant memorials such as the Survivor Tree and the FDNY Memorial Wall, which honor those affected by the tragedy of September 11th.
The tour includes priority entrance to the 9/11 Museum, a guided English-speaking local guide through important locations within the 9/11 Memorial, and firsthand narratives of the tragedy.
The package includes skip-the-line tickets to the 9/11 Museum, a guided tour of the Ground Zero site with an English-speaking local guide, and priority entrance for your museum visit.
Yes, personal expenses are not included as part of the Ground Zero 9/11 Memorial Tour package.

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