• Business days and hours may vary depending on factors such as weather. • Before taking the tram to GALA Yuzawa, be sure to refer to this webpage to check the operating status and snow conditions before setting off.• The "Snow Play Package" is not available this season. If you wish to play in the snow, please purchase the "[F] Gondola Car 1-Day Pass & Barouche Round-Trip Pass" and rent a snow sled (2,000 yen) and boots (1,000 yen) at the GALA site.• For skiers (skis or snowboarders), please choose either "GALA Gondola & Ski Resort Lift 1-Day Pass [L]" or "GALA Ski Equipment Rental 1-Day Pass (Choose one) with Ski Gear [R]".• On the ski slopes, only single or double skis can be used.• If your order includes rental equipment, please fill out the ski equipment rental application form on this webpage beforehand (paper application forms are not available on-site this season). Please present your identification (passport, residence card, etc.) at the rental counter.• After clicking the link above, please select "General Online Application" and then select "Available" in the "割引券または引换券のご利用" field. You will then be able to successfully rent the vehicle without making any payment. The QR code will be displayed. • Please refer to the official website for the opening hours of the ski equipment rental area. • Once an order is placed, the product type cannot be changed.• Orders cannot be cancelled once the expected usage period has passed. *If GALA Yuzawa suspends operations due to natural disasters or insufficient snowfall, cancellation fees will be waived (only for passengers who submit a refund request to KKday).• For ticket refunds due to GALA Yuzawa's temporary closure caused by natural disasters or insufficient snowfall, please complete the system operation by the end of the month following the date of the closure. Refund requests will not be accepted after the deadline.