What to bring

• If required upon entry, present a valid photo ID that matches the name on your booking.
• Clothing and footwear should be comfortable for walking and participating in water activities.
• For access to water parks, remember to carry swimwear, towels, and sunscreen.

A hat, sunglasses, and a reusable water bottle are recommended to stay hydrated all day long.

What’s not allowed

• No outside food or drinks are permitted within the parks.
• The presence of alcohol, drugs, or any intoxicating substances is strictly forbidden on site.
• Pets aren't allowed except for registered service animals.
• Large bags, suitcases, and oversized luggage cannot be brought into the parks.

If you require photo and video packages, these are not included with your ticket purchase and must be bought separately.

Accessibility

• Please verify height, weight, or health restrictions for specific rides as they may vary.
• The parks offer wheelchair and stroller access in most areas.

Accessible restrooms are available on site with staff ready to assist those with mobility needs.

Additional information

• Tickets for children under 3 years old allow free entry, but they must be accompanied by an adult at all times.
• Your ticket is valid across two calendar days within a week from the date of first use; these do not need to follow consecutively.
• Once booked, there are no options for refunds or cancellations.
• Please verify park opening hours before visiting as they can change with the seasons.
• Note that height and weight restrictions apply on certain rides and attractions.

The ticket does not cover food, beverages, souvenirs, hotel transfers, or private transport; these are available at an additional cost.