What to bring

Mozarthaus

• Bring your own headphones if you’d like higher-quality sound for the audio guide instead of using the standard museum sets.

Haus der Musik

• Keep your digital or printed ticket ready, along with a valid photo ID. Visitors with student or senior discounts should be prepared to show identification at entry.

• Choose shoes you can walk in comfortably, as you’ll explore several levels filled with interactive exhibits and musical displays.

What's not allowed

Mozarthaus

• Leave large bags, suitcases, or oversized items in the cloakroom before entering. Only small handbags or compact daypacks are allowed inside.

• Flash photography is strictly prohibited throughout the museum. Look for posted reminders, especially in rooms displaying original manuscripts.

• Food and drinks are not allowed in exhibition areas. Any snacks or bottled beverages can be left at the reception before your visit.

Haus der Musik

• Deposit large bags, umbrellas, and luggage in the cloakroom to maintain visitor safety and comfort.

• Refrain from bringing outside food or drinks into the exhibition halls.

• Personal photography without flash is welcome, but flash, tripods, or professional filming requires prior permission from museum staff.

Accessibility

Mozarthaus

• The museum offers full wheelchair access via a ramped entrance and elevator service connecting all visitor floors.

• An accessible restroom is available on the basement level for convenience.

• Certified service animals are welcome throughout the building.

Haus der Musik

• Enjoy a completely barrier-free experience; elevators connect every floor, and accessible restrooms are available on the ground level.

• The museum is fully air-conditioned and well-lit, making it comfortable to visit year-round.

Additional information

Mozarthaus

• Visit between Tuesday and Thursday mornings for a more relaxed experience, as Mondays, weekends, and late afternoons often attract larger tour groups.

• To avoid the busiest areas, start your tour from the top floor, which features the themed exhibits, and move downward to the Mozart apartment on the lower levels.

• The multilingual audio guide is available in English, German, French, Italian, Spanish, Slovak, Hungarian, Czech, Chinese, Japanese, Korean, Polish, and Russian, ensuring a rich experience for international visitors.

Haus der Musik

• Expect to spend 1 to 2 hours inside, depending on how much time you wish to spend with each exhibit.

• If you have a discounted ticket, keep your ID handy for verification at the entrance.

• Some parts of the exhibition feature flashing lights, projections, and immersive sounds and are not suitable for visitors with epilepsy or similar sensory conditions.