What to bring

If you prefer a higher-quality audio experience at the Mozarthaus, consider bringing your own headphones instead of using the standard museum sets. For Haus der Musik entry, ensure that your digital or printed ticket and valid photo ID are ready—students or seniors with discounts should have their identification available for verification upon arrival.

Wear comfortable shoes suitable for walking as you explore several levels filled with interactive exhibits and musical displays at Haus der Musik.

What's not allowed

In the Mozarthaus, visitors must leave large bags, suitcases, or oversized items in the cloakroom before entering; only small handbags or compact daypacks are permitted inside. Flash photography is strictly prohibited throughout the museum to protect original manuscripts and other exhibits.

Food and drinks should not be brought into exhibition areas at Mozarthaus—any snacks or bottled beverages can be left at reception prior to your visit. At Haus der Musik, it's important to deposit large bags, umbrellas, and luggage in the cloakroom for visitor safety and comfort. Outside food or drinks are also prohibited within the halls.

While personal photography without flash is allowed at Haus der Musik, using flash, tripods, or engaging in professional filming requires prior permission from museum staff.

Accessibility

Mozarthaus provides full wheelchair access with a ramped entrance and elevator service connecting all floors. An accessible restroom is available on the basement level for convenience. Certified service animals are welcome throughout the building.

Haus der Musik offers a completely barrier-free experience, featuring elevators that connect every floor and accessible restrooms on the ground level. The museum's air-conditioned environment ensures comfort year-round with well-lit interiors.

Additional information

To enjoy a more relaxed visit at Mozarthaus, consider visiting between Tuesday and Thursday mornings when Mondays, weekends, and late afternoons typically see larger tour groups. For an optimal experience, start your tour from the top floor to avoid busier areas before moving downward to the Mozart apartment on lower levels.

The multilingual audio guide available at Mozarthaus supports English, German, French, Italian, Spanish, Slovak, Hungarian, Czech, Chinese, Japanese, Korean, Polish, and Russian. At Haus der Musik, plan for a visit lasting 1 to 2 hours based on your interest in the exhibits.

For visitors with discounted tickets at Haus der Musik, keep ID ready for verification upon entry. Some parts of the exhibition feature flashing lights, projections, immersive sounds, and are not suitable for individuals with epilepsy or similar sensory conditions.