What to bring

• Come prepared with a valid photo ID for hassle-free entry, particularly when collecting pre-booked tickets or availing student or senior discounts.
• A light jacket or shawl is recommended due to the museum's air conditioning keeping galleries great even on warm days.
• It’s advisable to carry some cash or a card as you might want to visit the museum shops and cafés for souvenirs, art books, or enjoy Viennese cake before departing.

• A valid ID is necessary if eligible for reduced entry rates such as student or senior discounts.
• Comfortable footwear is essential since the Imperial Treasury involves considerable walking on stone floors that can be hard on your feet.

What's not allowed

• Avoid using flash photography or tripods, as these could damage artwork and disturb other visitors at Kunsthistorisches Museum.
• Please store large bags, backpacks, and umbrellas in the cloakroom or lockers provided by the museum.
• Smoking is strictly prohibited throughout all indoor areas of the museum.
• Pencils are permitted for sketching; however, colored pens, markers, or paints are not allowed within gallery spaces.
• Please refrain from bringing food and drinks into exhibition halls to maintain cleanliness and order.

• Photography is prohibited in the galleries at Imperial Treasury to protect items and ensure a respectful atmosphere for all visitors.
• Avoid carrying large bags or bulky items due to strict security policies; these must be stored securely in the cloakroom upon arrival.

Accessibility

• The museum is fully accessible with ramps and elevators providing access on all floors for those with mobility challenges at Kunsthistorisches Museum.
• Complimentary wheelchairs are available; reserve one in advance by contacting the museum or upon arrival to ensure availability.
• You’ll find accessible restrooms throughout the building, ensuring convenience for all visitors.
• The museum welcomes service animals assisting guests with visual or mobility impairments.

• Visitors with mobility challenges can access exhibits via elevators at Imperial Treasury to ensure everyone’s comfort and ease of movement.
• Wheelchairs are available upon request, and wheelchair users receive free admission; reservations should be made in advance for guaranteed availability.
• The museum has accessible restrooms and ramps throughout the premises for easy access.
• Service animals providing assistance to visitors with visual or mobility impairments are welcome at Imperial Treasury.

Additional information

• Your ticket grants one-time entry to both museums, remaining valid for a year from the date of purchase.

• Kids under 19 years old can enter Kunsthistorisches Museum at no cost.
• Temporary exhibitions are frequently held; inquire with reception or staff about any special displays during your visit.

• The Treasury, located within the Hofburg Palace, offers easy access to other nearby attractions.
• Special exhibits may be scheduled regularly at Imperial Treasury; check ahead for temporary displays that might interest you.