What to bring

To gain entry smoothly into the Kunsthistorisches Museum, especially for those collecting pre-booked tickets or availing student/senior discounts, ensure you have a valid photo ID. Given that air conditioning maintains great temperatures in the galleries even on warm days, consider bringing along a light jacket or shawl. It's also wise to carry some cash or a card for purchases at museum shops and cafés where souvenirs, art books, and Viennese cake can be enjoyed.

For entry into the Imperial Treasury, particularly if you're eligible for reduced rates as a student, senior, or other category, bring along your valid ID. Since walking is required on stone floors within this museum, wearing comfortable shoes will make your visit more enjoyable.

What's not allowed

In the Kunsthistorisches Museum, flash photography and tripods should be avoided as they can damage artwork and disturb other visitors. Large bags, backpacks, and umbrellas must be stored in cloakrooms or lockers provided by the museum. Smoking is prohibited inside all indoor and public areas of the museum. For artistic endeavors like sketching or painting within the galleries, only pencils are permitted; colored pens, markers, or paints are not allowed. Additionally, bringing food or drinks into exhibition halls is discouraged.

At the Imperial Treasury, photography in the galleries isn't permitted to protect delicate items and maintain a respectful atmosphere for all visitors. Due to strict security policies, large bags or bulky items should be stored in cloakrooms before entering.

Accessibility

The Kunsthistorisches Museum is fully accessible for those with mobility challenges, featuring ramps and elevators that provide access to all floors. Complimentary wheelchairs can be reserved beforehand by contacting the museum or upon arrival at the entrance. Accessible restrooms are available throughout the museum, and service animals assisting guests with visual or mobility impairments are welcome.

The Imperial Treasury is accessible for visitors with mobility challenges as well, offering elevators to ensure all exhibits are reachable. Wheelchairs can be requested in advance, providing free access for wheelchair users; it's advisable to reserve one beforehand. Accessible restrooms and ramps facilitate easy navigation throughout the museum, and service animals assisting those with visual or mobility impairments are permitted.

Additional information

Your ticket provides a one-time entry to both museums and remains valid for one year.

The Kunsthistorisches Museum offers free admission to children under 19. Additionally, temporary exhibitions are frequently hosted; check with the reception or staff during your visit for any special displays.

Located inside the Hofburg Palace, the Imperial Treasury is conveniently located near other attractions in Vienna's historic center. The museum often features special exhibits, so it's a good idea to review their schedule before visiting to catch any temporary displays of interest.