The voucher must be used on the selected date and within operating hours; Invalid after expiration • Guests can only choose seating areas when booking. Seats are assigned randomly and will not be known in advance of the performance date. Requests for seat changes after booking will not be granted. Please refer to the voucher for your actual final seat• Seat availability can only be confirmed after payment. If your primary session is unavailable, KKday will book the alternative sessions for you in accordance with the order you have provided. If you are not able to accommodate any other sessions, please do not fill in any alternative sessions when booking, so we can offer full refunds instead• For your health and safety, please adhere to COVID-19 prevention measures implemented by the attraction and the local government• Please refer to the official website for details on the most up-to-date operating hours. In the event of operating hour changes, no prior notice will be provided• Guests may be asked to present their ID documents (e.g. passport or ID card) for identity verification purposes. Please make sure you carry the aforementioned documents with you on the day of the visit• Refunds or compensation will not be granted to guests who leave the tour halfway through or miss the entire tour due to personal reasons (e.g. lack of travel documents, late arrival, sickness, accidents)• Once an order has been confirmed, requests for changes or cancellations will not be granted. Please double-check the date, number of guests, and ticket type before finalizing your order