The voucher must be used on the selected date and within operating hours; Invalid after expiration The matches will be scheduled on any day within the period that is shown on the package. This uncertainty is a result of the necessity to confirm match dates within a two-week timeframe leading up to the event. Please refer to the voucher for relevant information • To ensure a seamless entry into the stadium and prevent potential delays caused by lengthy queues, kindly arrive well in advance of the kick-off time• All prices are per ticket. Tickets are split in pairs together. For an uneven number of tickets, the operator will deliver 2+1 as close to each other as possible. For uneven numbers in a row, 30% will be charged on top of each ticket • Bookings are non-refundable under any circumstances• Please provide correct information for accurate e-ticket delivery• Available only to non-German citizen customers• Football game ticket prices fluctuate frequently. Once purchased, the price remains the same, and guests cannot request refunds or make up the difference due to changes in market prices• Actual e-tickets will be sent to customers' mailboxes 3–5 days before the match• If a match date changes from Sunday to Friday, Saturday, or Monday there are NO refunds for any cancellations• If a match date changes from a Wednesday to Tuesday or Thursday there are NO refunds for any cancellations• Please note that the dates of the games can be subject to changes in order to fit in with Champions League obligations and television coverage: 1) For example, games initially planned on a Saturday can be rescheduled to the previous Friday night or Sunday afternoon, and games planned on a Wednesday can also be rescheduled to Tuesday or Thursday evening 2) For that reason, we highly recommend that you organize your stay considering these possible modifications and that you make sure to know the confirmed date and kick-off time before departure. • Match postponement: If a match is postponed at short notice due to poor weather conditions, industrial action, forced mayor, or any other reason not within the control of the football club or TV companies, the match ticket will remain valid for the rescheduled date and no refunds will be made. Depending on availability alternative match may be offered• Please note that all the match tickets for the League and Champions League for this upcoming 2023 / 2024 football season will be nominal. This applies to both regular and VIP tickets. If the tickets are not registered with all customer information, that is, full names for all pax in the booking, passport number, date of birth, and nationality unfortunately match tickets would not be confirmed and be dispatched from the clubs• Odd numbers will not be guaranteed, only pairs (if you want to sit together) • Please be aware that once tickets are purchased, they are non-cancellable. It is kindly requested that you ensure your availability on any of the days within the specified period before finalizing your ticket purchase