The voucher must be used on the selected date and within operating hours; Invalid after expiration — Dolphin Interaction Rules and Guidelines —• Feed and touch dolphins only with supervision• Limit photos and videos to one person at a time; professional cameras are not allowed• Avoid loud noises and remove all jewelry before the interaction• Do not bring sunscreen, food, or drinks near the dolphin habitat• Supervise children at all times and follow staff instructions• Only ticket holders are allowed to enter; leave personal belongings on the designated table• Take responsibility for personal items, as Bali Exotic Dolphin Marine Park is not liable for lost items — Term and Condition —• Bali Exotic Dolphin Marine Park is a supplier for KKday, a global ticketing platform. All bookings made through the KKday platform and its affiliates are non-refundable• Pursuant to national regulations on consumer rights, welcome constructive criticism through KKday customer service agents before processing by BEMP as a supplier• In the interest of animal welfare and/or weather conditions, Bali Exotic Dolphin Marine Park reserves the right to adjust the schedule for the day• Guests with disabilities must be accompanied by a guardian. Contact for better assistance• Infants under 1 year old receive free park entry but cannot participate in any activities. • Children are considered between 2 to 11 years old. • Each child aged 2 to 5 must be accompanied by an adult guardian in the same program. • For children aged 6 to 11, one adult guardian is required to be present in the same program as per BEMP guidelines. • Pregnant women and/or those on their period cannot participate in the Discovery Program but are welcome for other programs• Bali Exotic Dolphin Marine Park participates in public liability insurance that offers coverage to guests between 4 and 70 years old. Toddlers and seniors are advised to choose non-swim programs