• Please refer to the official website for details on the most up-to-date operating hours. In the event of operating hour changes, no prior notice will be provided• Admission is free for children under 90 cm. Free entry tickets must be collected at Alton Towers on the day• Children under 12 must be accompanied by an adult (18+)• Once an order has been confirmed, requests for changes or cancellation will not be granted• Please double-check the date, number of travelers, and ticket type before finalizing your order• Height restrictions may apply on certain rides• Alton Towers Waterpark operates a strict adult-to-child ratio of one adult (aged 16+) to one child aged 4 or under or one adult (aged 16+) to two children aged 5, 6, or 7. This is to comply with health and safety standards and must be adhered to. • All members of the party must be swimming to fulfill the ratio. All children under 8 must always have a supervising adult (16+) with them in the water• Children aged 8-11 do not fall part of the above ratio, however, must be accompanied inside the Waterpark by a responsible adult (aged 16+).