• Children's rates are for elementary, middle and high school students aged 4 and over. Children aged 3 and under are free.• Children of elementary school age or younger must be accompanied by a parent or guardian to enter the store.• Free for those with a disability certificate, but a fee applies for accompanying persons. Please purchase tickets on-site.• Same day reservations can only be made by phone.• At the reception, open the usage screen from the link of the voucher sent at the time of purchase, press the "Use" button, and show the screen to the staff. *Please check your network environment as you will need to open the web screen on your smartphone. *Screenshots and printed copies cannot be used.• If you are late for your reservation, you may enter the store with the remaining time, but we cannot refund your payment. When there are 5 minutes left in the store, please wash your hands and prepare to leave.• If you are interested, they will be available for purchase at the reception. Food: 500 yen each Polaroid photo: 300 yen each Drinks: 150 yen and up• Bringing in any food other than that specified is strictly prohibited.• Please refrain from eating inside the store.• If the alpaca's health condition suddenly changes, the interaction may be canceled. If there is space available, you can extend the time. Please pay the extension fee on site.• In principle, the maximum capacity is 10 people.