Women observing the 9/11 Memorial in New York City.
Reflecting pool at the 9/11 Memorial in New York City with surrounding skyscrapers.
Hands touching engraved names with white roses at 9/11 Memorial, New York City.
Names engraved on the 9/11 Memorial in New York City.
Father and child observing steel beam exhibit inside 9/11 Memorial.
Visitors viewing exhibits inside the 9/11 Memorial Museum.
9/11 Memorial Museum's Last Column in New York City.

9/11 Memorial & Museum Family Pass, New York

New York
Museums
Google Verified Seller

Duration: 2 hours

Get your booking confirmed instantly

Explore New York with the Family Pass at the 9/11 Memorial & Museum, designed for two adults and two children aged 7 to 17. This pass provides access to both permanent and special exhibitions within the museum, offering an enriching experience where families can explore together. Arrive at the main entrance in New York City to have your pass validated before enjoying a self-paced visit through meaningful exhibits.

The Family Pass includes museum admission for two adults and two children (ages 7–17) at a discounted rate, saving up to 20%.

Designed for families, this pass makes it easy to experience the museum together with one convenient booking, with flexibility to visit based on your schedule.

Explore powerful exhibits and artifacts that tell the story of 9/11 and its lasting impact on the world at the 9/11 Memorial and Museum.

Upgrade your ticket to the Family Pass for families of five, which includes two adults and three children, so everyone can be included.

Family Pass tickets to the 9/11 Museum for 2 adults and 2 children

Family Pass tickets to the 9/11 Museum for 2 adults and 3 children (as per option selected)

Women observing the 9/11 Memorial in New York City.

Women observing the 9/11 Memorial in New York City.

Save up to 20% with the Family Pass, combining museum admission for two adults and two children between the ages of 7 and 17.

Getting started

Arrive at the museum’s main entrance, where your Family Pass will be validated at the ticket counter. After a brief security screening, you’ll be directed to the galleries to begin your visit at your own pace.

What to expect

Family Pass

The Family Pass offers access to the museum’s permanent and special exhibitions, providing a meaningful experience for families to explore together. This pass is designed for two adults and two children, making it a cost-effective way to visit.

Features:

  • Permanent exhibitions: Explore artifacts, personal stories, and multimedia displays that document the events of 9/11 and their ongoing impact.

  • Historical artifacts: View preserved items from the World Trade Center and personal belongings that offer insight into the day’s events.

  • Reflective spaces: Visit areas dedicated to remembrance and learning, designed to help families engage in thoughtful conversation.

  • Memorial attractions: Explore the 9/11 Memorial, including the Survivor Tree and the two reflecting pools set within the original Twin Towers’ footprints, inscribed with the names of nearly 3,000 victims.

  • Family-friendly savings: Enjoy up to 20% off standard admission, making it easier for families to experience the museum together.

Reflecting pool at the 9/11 Memorial in New York City with surrounding skyscrapers.

Reflecting pool at the 9/11 Memorial in New York City with surrounding skyscrapers.

Hands touching engraved names with white roses at 9/11 Memorial, New York City.

Hands touching engraved names with white roses at 9/11 Memorial, New York City.

Names engraved on the 9/11 Memorial in New York City.

Names engraved on the 9/11 Memorial in New York City.

What's not allowed

  • Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.

  • Your pets are not permitted on this experience.

Accessibility

  • For your convenience, your guide dogs are welcome to join you.

Additional information

  • You will need to pass through airport-style security to enter the 9/11 Museum.
Father and child observing steel beam exhibit inside 9/11 Memorial.

Father and child observing steel beam exhibit inside 9/11 Memorial.

Visitors viewing exhibits inside the 9/11 Memorial Museum.

Visitors viewing exhibits inside the 9/11 Memorial Museum.

Customer Reviews

Discover what our customers are saying about their experiences

4.3

Loading reviews...

5
-
4
-
3
-
2
-
1
-

Operating hours

9/11 Museum and Memorial

Monday
9:00am - 7:00pm
Tuesday
Closed
Wednesday
9:00am - 7:00pm
Thursday
9:00am - 7:00pm
Friday
9:00am - 7:00pm
Saturday
9:00am - 7:00pm
Sunday
9:00am - 7:00pm
  • Timings are displayed in the venue's time zone.
  • Closed on 11th Sep 2026 and 25th Dec 2026.

By proceeding with any booking via Staybook, you acknowledge and agree to adhere to all the .

FAQs

Visiting can range from a few hours to half a day depending on your pace and interest level. A typical visit lasts around 3-4 hours, including time for exhibits, films, and personal reflection.
Bring comfortable walking shoes as the museum can be quite extensive. Consider a refillable water bottle and snacks if you have dietary restrictions or preferences. A jacket might be necessary in cooler months. Remember your camera for memorable photos.
Early morning between 6-8 AM offers fewer crowds and beautiful lighting for photos. Avoid Fridays when it's closed for prayers. October to March provides cooler weather, making visits more comfortable. Sunrise visits are magical with stunning views. Guided tours in multiple languages last about 2 hours.
The museum is suitable for children aged 8 and above, offering age-appropriate exhibits and interactive elements. Families can expect a moving experience that educates and commemorates the victims and heroes of September 11.
The pass includes entry to both the memorial plaza and museum exhibits. You'll gain access to permanent galleries, special exhibitions, and multimedia presentations that recount the events of September 11th and their aftermath.
Photography is permitted in most areas except for certain sensitive exhibits and personal items like backpacks must be checked. Use discretion when taking pictures to respect visitors' privacy and the solemnity of the site.
Access via public transportation is recommended; the nearest subway stations are World Trade Center (Chambers St.) and Fulton St. Buses also provide access, such as M20 and Bx38. Taxis or rideshares can drop off at Liberty Street.
Booking ahead is highly recommended due to high demand and limited daily capacity. Online reservations can be made up to six months in advance, ensuring a smoother entry experience on the day of your visit.
The pass grants access to powerful exhibitions and artifacts that narrate the story of 9/11 and its impact globally.
You can save up to 20% on museum admission with the Family Pass, which includes tickets for two adults and two children between ages 7 and 17.
Yes, alcohol, outside food and drinks, smoking, large bags, and pets are not permitted inside the museum. However, guide dogs are allowed for convenience.
Yes, with one convenient booking, your family can experience the museum at a time that suits your schedule, offering great flexibility.
The upgraded Family Pass includes museum admission tickets for two adults and three children at the discounted rate of up to 20% savings.
Arrive at the main entrance of the museum where your pass will be validated, and you must go through airport-style security screening upon entry. Remember that alcohol, outside food and drinks, smoking, large bags, and pets are not allowed.
The pass does not cover personal expenses incurred during your visit to the museum.
The Family Pass provides access to both permanent and special exhibitions, allowing families to explore together in an engaging way.
Yes, your guide dogs are welcome to join you during your visit to the museum.

You might also like ...

Explore more experiences in New York.

From
2,217per person
1

Were Online

How may

Why travellers trust Staybook

We've served 50 million+ guests and are here to serve you better

Premium support, curated experiences, and trusted reviews so every trip feels effortless.

Guests hosted
50 million+

Happy travellers across 12,000+ carefully curated experiences worldwide.

In the media
Featured brands

Recognised and recommended by leading travel and lifestyle publishers.

Support
24×7 help center

Live chat with local experts before, during, and after your experience.