• To check-in, ensure you have a valid photo ID matching the name on your booking.
• Comfortable clothing and closed-toe shoes are recommended for boarding and navigating around the heliport.
• A light jacket is advisable throughout the year since cabin temperatures can feel cooler once in flight.
• Sunglasses will help reduce glare, enhancing your ability to enjoy panoramic views of the skyline.

Feel free to bring cameras and phones for photos, but ensure they are secured during takeoff and landing.

• For safety reasons, loose items such as hats, scarves, umbrellas, or large accessories cannot be taken on board.
• All bags, backpacks, and purses must be stored in lockers before takeoff.
• The flight prohibits food, drinks, gum, smoking, vaping, and alcohol consumption both during the tour and at the premises.

Only certified service animals are allowed; pets and emotional support animals require prior notice if permitted.

• The Downtown Manhattan Heliport is wheelchair accessible, with staff assistance available for boarding.
• Collapsible wheelchairs can be accommodated, but powered scooters need to be arranged in advance.
• Passengers must wear a seatbelt and follow crew instructions throughout the flight.
• If you weigh near or above the weight limit of 275 lbs / 125 kg, please contact the operator beforehand for appropriate arrangements.

We recommend informing staff about any mobility, hearing, or medical needs to ensure personalized assistance is available.

• Children under 2 years old do not need tickets but must sit on an adult's lap during the flight.
• The weight limit per passenger stands at 275 pounds (125 kg); those exceeding or nearing this limit may have to wait for a suitable flight.
• Note that the helicopter flies up the Hudson River, adjacent to Manhattan rather than over it.
• Advance booking is advisable as tickets often sell out quickly due to high demand.

To manage any potential weather-related rescheduling, consider planning this tour early in your NYC itinerary.