• The hotel is not responsible for any injuries, losses, damages, or other troubles that may occur when using the hotel.• If you engage in dangerous behavior, you may be asked to leave.• During busy times, you may have to wait to enter. Please note.• When leaving the entrance waiting line, please be sure to have a representative stay behind.• You may not be able to enter the museum at the entrance time indicated on your ticket. Please arrive with plenty of time in your schedule.• Resale of tickets is prohibited, and tickets purchased through resale will not allow you to enter the venue, and the museum will not be held responsible in this case.• Some works may not be available to experience due to congestion or maintenance.• Exhibit specifications may change depending on the season.• Business may be suspended or canceled due to facility circumstances.• Tickets will not be refunded under any circumstances, except in the event of business suspension.• We do not guarantee travel expenses for visiting our hotel, even if the hotel is closed.• Re-entry is not possible.• You can enter the museum with infants, but strollers must be left behind.• The following items are prohibited from being brought into the venue. -stroller -Dangerous items, odorous items, fresh flowers, etc. -Drinks without lids other than plastic bottles and water bottles -Other items deemed dangerous by staff.
• Depending on the video you watch, you may experience symptoms of video sickness, such as light-headedness or nausea. *Symptoms of video sickness may become more severe after a certain amount of time has passed, rather than during or immediately after viewing.• Please refrain from eating or drinking (including gum and candy) during the experience.• If you feel unwell, please contact the nearby management staff immediately.• Parents, please pay close attention to your child's behavior.• Taking photos and videos is only possible for some content, but please be careful not to cause any inconvenience to other customers.• Auxiliary equipment such as monopods, tripods, selfie sticks, etc. may not be used for photography.• Various media interviews and filming may take place. If you do not agree to be photographed, please ask a nearby staff member.• We do not allow filming or interviews for commercial purposes without prior consent.• You may be asked to present your ID upon entry.• Identification card: Driver's license, various health cards, student ID card, passport, My Number card, etc. that can confirm your name/age.• Please follow the instructions of our staff. If you do not comply, you may be asked to leave.